How do I track my order?
Once your screwy creation is on its way, we'll email you a tracking number so you can stalk your package with excitement.
What is your return policy?
If your item isn't quite the right kind of screwy, you can return it within 30 days. It must be in its original, quirky condition.
Do you ship internationally?
We share our screwy ideas worldwide! Shipping times vary by galaxy (or country), so check the details at checkout.
Got questions? We have screwy answers.
Support & FAQs
Shipping Policy
- Standard processing time: 3-5 business days.
- Expedited shipping available for urgent whims.
- Free shipping on orders over $150.
- We use eco-friendly packing to protect the planet and your art.
Returns & Refunds
- Returns accepted within 30 days of delivery.
- Items must be unused and in original packaging.
- Refunds are processed back to your original payment method.
- Custom commissions are final sale but we'll work to make it right.
Shipping Logistics
We take gathering your screws, resin, and vintage parts seriously. Every piece is handcrafted and handled with quirky care to ensure it arrives at your doorstep ready to delight.
- Standard Industrial Travel: 5–7 business days. Perfect for those who enjoy a bit of anticipation.
- Expedited Craftsmanship: 2–3 business days. For when you need that spark of innovation right now.
- International Discovery: 10–14 business days. Bridging the gap between our studio and your global home.
Change of heart? It happens to the best of us. If your screwy idea isn't quite the right fit, here’s how we handle things:
- 30-day return window from the date of artisanal arrival.
- Items must be in their original, slightly eccentric condition.
- Return shipping is on us for defective craftsmanship, because customer delight is our core value.
Simple Returns
We get it—sometimes things just don't click. If your artisanal find doesn't spark joy like we hoped, we're here to make it right. Our policy is simple, scannable, and designed to get you back to being creative.
- Returns are accepted within 30 days of delivery.
- Items must be in their original industrial-chic condition.
- Resin art must be free of scratches or handled with care.
- Custom steampunk lamp builds are final sale due to their unique soul.
- Full refunds are processed once we've safely received the quirky goods.